Company Profile

At Purely Pearls, we have a passion for pearls and the women who wear them.  The unique characteristics and subtle differences of the freshwater pearl is what we truly appreciate and inspire us to create fabulous pearl jewelry to compliment any woman for any occasion. 
 
We work closely with our artisans and manufacturers in Asia to ensure the highest quality of materials and care are used to create the Purely Pearls collection.  Genuine cultured pearls are always featured in each and every piece of our jewelry. 

Purely Pearls is jewelry that mixes classic looks with contemporary elements of fashion.  The result is jewelry that is reflective of now yet will never go out of style.


Customer Service

Our goal is to create a professional and convenient shopping experience while providing exceptional customer service.  Check out our upcoming events in your area on Facebook or contact us for details on the nearest Purely Pearls Consultant to book an appointment or your own ‘Pearl Party’.

Feedback from our customers is important to us – good and bad! If you would like to share your thoughts with us about the Purely Pearls Collection or our service please contact us.

Our Promise

1. Our Pearls

The pearls used in Purely Pearls jewelry are guaranteed to be genuine cultured pearls.   Purely Pearls promises to never use any pearl imitations whatsoever. Please see our jewelry care section for advice on how to care for your jewelry.

2. Manufacturing Guarantee
Purely Pearls jewelry product is guaranteed against defects due to original workmanship for 60 days from the date of the original purchase. The guarantee provides coverage for defects in manufacturing only (based upon the Sales Representative’s inspection and sole determination) and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse.

Jewelry product covered by our guarantee will be repaired and returned to the customer free of charge (shipping charges are non-refundable). If it is determined that the item cannot be repaired, a replacement or product credit will be provided.

3. The Fine Print
Every effort is made to correctly represent the products on this website but items may vary slightly due to computer picture resolution, individual monitor settings as well as the nature of the product and the natural variations of pearl colour and pearl shape.

4. Shipping Policy
In Canada, Purely Pearls provides free - insured - shipping within Canada for all purchases over $100 via Canada Post Xpresspost.  Typically, this is a 1 -2 business day service to most locations in Canada.   There is a $10 charge for orders less than $100. 
Purely Pearls also offers free shipping within the UAE for orders over 200 AED.  There is a 40 dhs charge for orders less than 200 dhs.  We will not ship to Bahrain.
Purely Pearls offers international shipping.  If you are ordering outside of Canada (or the UAE), please contact us first so we can provide you with a shipping estimate, and to confirm that we ship to your destination.  All orders shipping outside of the Canada (and the UAE) might be subject to customs and duties charges. This charge is independent of Purely Pearls and is not included in the shipping charges.